Chatbot for MSPs
Qualify IT prospects and book discovery calls while you run the business. A managed AI chatbot that screens inbound, answers service questions, and routes support 24/7.
Pain points we solve
- Qualifying eats time. Inbound mixes tire-kickers with real opportunities.
- Prospects want fast answers. They expect technical detail before they’ll book.
- After-hours interest is lost. “Are you taking new clients?” goes unanswered.
- Support clutters sales. Existing clients use the contact form for tickets.
What the bot answers
- Your services: managed IT, security, cloud, helpdesk, and projects.
- Who you serve (company size, industries) and SLAs at a glance.
- Your onboarding process and pricing models.
- Whether you’re taking new clients and the areas you cover.
- How existing clients should open a support ticket.
What it collects
- Name, company, email, and phone.
- Company size and number of users or devices.
- Current pain points or project scope.
- Existing client vs. new prospect (routes accordingly).
- Preferred time for a discovery call.
Example workflow
1. A 40-person firm’s office manager visits your site looking to switch IT providers.
2. The bot qualifies size and needs, answers SLA and pricing questions, and confirms fit.
3. It books a discovery call and captures the scope for your team.
4. Existing-client support requests are split off and routed to your ticketing.
Qualify IT leads automatically
We build, train, install, and manage an MSP chatbot that screens, books, and routes 24/7.