Chatbot for Ecommerce
Turn browsers into buyers and cut support tickets. A managed AI chatbot that answers product and order questions and recovers sales 24/7.
Pain points we solve
- Unanswered product questions. Shoppers leave when they can’t get a quick answer.
- “Where’s my order?” Status questions flood your support inbox.
- Cart abandonment. Hesitation and unanswered questions kill sales.
- After-hours shoppers. No one’s around to help them buy.
What the bot answers
- Product details, sizing, materials, and availability.
- Shipping times, costs, and tracking.
- Returns, exchanges, and refund policy.
- Discounts, bundles, and recommendations.
- Order status, when connected to your store.
What it collects
- Name and email.
- The product or order they’re asking about.
- Issue type (pre-sale, shipping, or return).
- Opt-in for offers or back-in-stock alerts.
- Feedback or reason for hesitation.
Example workflow
1. A shopper hesitates on a product page, unsure about sizing and shipping.
2. The bot answers instantly, recommends the right option, and offers a first-order discount.
3. It captures their email for follow-up and back-in-stock alerts.
4. The sale closes instead of bouncing, and support stays clear.
Turn browsers into buyers
We build, train, install, and manage an ecommerce chatbot that sells and supports 24/7.